RetailCraft - digital retail, ecommerce and brands - Retail Podcast
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RetailCraft - digital retail, ecommerce and brands - Retail Podcast
Multichannel retail, ecommerce and digital business - interviews, analysis and discussion with Ian Jindal and InternetRetailing
Episodi recenti
58 episodi
RetailCraft 58: "Share of stomach" - Timo Boldt of Gousto
In this short, sharp RetailCraft conversation, Ian Jindal chats with Timo Boldt, founder and Chief Executive of recipe-box innovator Gousto, to explor...
RetailCraft 57: "1300 entrepreneurs" - in conversation with Oskar Jacobsson, Director Customer Solutions, ICA Gruppen
What happens when one of the Nordics’ largest grocery retailers empowers 1,300 local entrepreneurs under a single national brand? In this episode, Ian...
RetailCraft 56: "Let it Bloom" - in conversation with Philipp Andree, Chief Commercial Officer at Douglas
What does it take to be the number one premium beauty retailer both online and in-store across 22 countries? In this episode, Ian Jindal welcomes Phil...
RetailCraft 55: "Clean Lines" - in conversation with Giovanni Lepori, Rothy's VP Global Retail
Clean Lines: Sustainable Innovation and Retail Evolution with Rothy's VP Global Retail
In this episode of RetailCraft, Ian Jindal speaks...
RetailCraft 54: "You just go faster" - in conversation with Joel Natale, Chief Commercial Officer, Rapha
You Just Go Faster: Cycling, Community and Commerce with Rapha's CCO
This episode of RetailCraft takes us inside premium cycling brand Ra...
RetailCraft 53: "Rethink, reimagine, renew" - in conversation with Gertin Schraa, Head of Sustainable Sales, Dyson
Ian Jindal speaks with Gertin Schraa Head of Sustainable Sales at Dyson, about the company's heritage, innovative approach to sustainability, and the...
RetailCraft 52: "Can we change an industry?" - in conversation with Alec Mills, co-founder of DAME
In this episode, Ian Jindal speaks with Alec Mills, co-founder of Dame, about the journey of creating sustainable and toxin-free period products. They...
RetailCraft 51: "Get more out of life" - in conversation with Paul Hornby, Digital Customer Experience Director at the Very Group
Summary
Paul Hornby, Digital Customer Experience Director at The Very Group (owner of very.co.uk and other brands) joins Ian Jindal and Georgia...
RetailCraft 50 - "Bring Joy" - in conversation with Mark McKenzie, Technical Director at GuitarGuitar
Welcome to a special episode featuring Mark from Guitar Guitar, who joins us to celebrate the company's 20th anniversary. Hosted by Ian Jindal, Editor...
RetailCraft 49 - "Predicting the unpredictable" - in conversation with Radharaman Jha, VP Supply Chain at Flaconi
Welcome to an illuminating discussion with Rad, VP of Supply Chain at Flaconi, Germany's leading online beauty marketplace. In this episode, we delve...
RetailCraft 48 - ”Activating a City” - in conversation with Juliet Scott-Croxford, President North America for Brompton Bicycle
At the end of NRF 2024 in New York I was able to chat with Juliet Scott-Croxford of Brompton Bicycle. Juliet is President, North America, and leads th...
RetailCraft 47 - ”3am Brew” - in conversation with Georgie Janion-Shaw, Founder, SISTIR
SISTIR is a coffee-originated gifting brand, that grew from a sisterly conversation (SIS) about coffee (Stirred) around the ideal '3am blend' to power...
RetailCraft 46 - ”Really Different” - in conversation Kieron Smith, Digital Director of Blackwells, Waterstone and Wordery)
Our studio chat with Kieron (Digital Director at Blackwells, part of the Waterstones group of booksellers) had a number of firsts... Not only the firs...
RetailCraft45 - ”Consumer moments” - in conversation with Ntola Obazee (Emma Bridgewater) and Raine Peak (New Look)
Ntola and Raine joined Georgia and me in the studio and reminded us just why a roundtable discussion is so much fun and enlightening!
Raine - th...
RetailCraft 44 - ”Find a fix for time” - in conversation with Paddy Earnshaw, Customer and Digital Director at B&Q
Paddy joined us in the studio with "time" clearly on his mind. Throughout our zinger-filled, high-protein chat, Paddy returned to the theme of "if you...
RetailCraft 43 - ”Marketing Machine” - In conversation with Tony Preedy, Managing Director at Fruugo.com, on the topic of globalised, localised commerce.
Tony Preedy is a bit of a legend at Etail Towers and has one of the most rounded and in-depth knowledge of e-commerce performance (brand, digital mark...
RetailCraft 42 - ”Details Matter” - retail and the arts - Ros Lawler and Zia Zareem-Slade
Some 'summer listening' in this episode, where we take as our theme "retailers and the arts". There's a long and illustrious history of retail profess...
RetailCraft 41 - ”More of a Partner” - Molly Dobson of Currys Business
Molly Dobson is the Managing Director of Currys Business, the B2B operation of the long-established Currys brand, that covers white goods to smart dev...
RetailCraft 40 - MyWardrobeHQ and Look Fabulous Forever
Two fresh angles that speak to the developments in multichannel retail - changes in formats, product, audience engagement and business models.
O...
RetailCraft 39 - ”The Sneakerati” - Footasylum at NRF 2023
In our second run-and-record session from NRF 2023 in New York in January 2023, we catch up with Mike Wallwork, Head of eCommerce at Footasylum, the f...
RetailCraft 38 - ”fits and shapes” - Hunkemöller at NRF 2023
During an exceptionally busy NRF 2023 in January in New York we managed to grab some time with Gijs van Engelen, the Chief Digital Officer and member...
RetailCraft 37 - ”three children in every garment” - Tern and Polarn O. Pyret
With us in the studio we Kate, from Tern.eco and Mats who founded Polarn O. Pyret (PO.P) in the UK, recently amalgamated from master-franchisee to par...
RetailCraft 36 - ”Discerning and Resourceful” - Jennifer North of Hobbycraft
Joining us in the studio at the end of 2022, Jennifer North, Head of Digital Experience at Hobbycraft, gives us an eye-opening insight to the demandin...
RetailCraft 35 - ”Asset Management” - Ceanne Fernandes-Wong of Cocoon
Cocoon (https://www.cocoon.club/) is a London-based circular subscription service for bag lovers. Not just any old bags - high end, desirable handbags...
RetailCraft 34 - ”Phenotype” - Andy Jayes of Fenwicks
Andy Jayes is a retail and digital veteran, and has earned that accolade given his background in BHS, House of Fraser, Selfridges, Virgin Megastores.....
RetailCraft 33 - ”The detail and the dream” - Camilla Henriksson of H&M
Camilla Henriksson is the Global Brand Innovation Manager at H&M, as well as the Global Head of Customer Experience for their Lifestyle Brands... that...
RetailCraft 32 - ”In the path of the customer” - Megan Maley of Zalando SE
Operating in 25 countries, with 49million active customers and featuring 5,800 brands, Zalando is a European fashion powerhouse that we've long tracke...
RetailCraft 31 - ”Glass-box brands” - Provenance.org and Kingfisher PLC
Provenance provides a framework for retailers and brands to assess, monitor and communicate their sustainability, and this has progressed from a techn...
RetailCraft 30 - ”Crisp in, Crisp out?” - Pepsico and Marks and Spencer
Two major brands discuss innovation, digital, delivery and retail. We hear from Ali Holmes, Senior Ecommerce Director at Pepsico Europe, and Megan Lud...
RetailCraft 29 - ”By no means stereotypical” - logistics, cannabis, data, pivots...
As we return to the studio, this is a conversation full of surprises, of twists, turns and revelations, and it's one of those serendipitous discussion...
RetailCraft 28 - ”Unlearning, to relearn” - Greg Duce of Reckitt
Reckitt Benckiser Group PLC is a British multinational consumer goods company. Formed some 200 years ago it is a stalwart of the FTSE100 and turns ove...
RetailCraft 27 - ”Attainable and Sustainable” - Vanessa Barboni Hallik of Another Tomorrow
Another Tomorrow (www.anothertomorrow.co) is a startup that blends luxury with sustainability. It is interesting because it has digital 'baked into' t...
RetailCraft 26 - ”Let‘s get comfy” - Constanze Freienstein of Lands‘ End
In the digital studio for this episode we followed the path of comfortable word-at-home wear to one of the original pioneers of relaxed clothing - non...
RetailCraft 25 - "Never the same again" - Stephen Langford of Marks and Spencer
After a number of attempts with our online studio system, we managed at last to catch up with Stephen Langford, Director of Ecommerce at Marks & Spenc...
RetailCraft 24 - "Partners are a key part of our strategy" - Chris Conway of the Coop
Our first episode of 2021 continues our Grocery theme, with this in-depth and wide-ranging conversation with Chris Conway, eCommerce Director at the C...
RetailCraft 23 - "Bring a smile to customers' faces" - Pepsico Europe and Whittards of Chelsea
For our final episode of 2020 we 'beam into' the studio Rui Francisco of PepsiCo Europe and Dan Mahoney from Whittards of Chelsea. Rui and Dan remind...
RetailCraft 22 - "Circuitboards and Sofas" - Guy Magrath of RS Components and Graham Wilson of Sofology
Tales of transformation in the studio today. First up a conversation with Guy Magrath, recently Chief Digital Officer at Electrocomponents PLC (better...
RetailCraft 21 - "One-way and two-way doors" - Chris Poad, Managing Director, Online at Tesco PLC
Chris Poad, Managing Director, Online at Tesco PLC joins us in the studio for a wide-ranging and extensive discussion. Fresh from a series of senior r...
RetailCraft 20 - "60,000 in 90 days" - Mark Wright of Fat Face and Murray Lambell of eBay UK
A bumper edition for the stifling dog-days of August!
We kick off with an in-depth chat with Mark Wright, Group Operations Director at Fat Face...
RetailCraft 19 - "Make your gran proud" - Lockdown with The Hut Group's Aaron Winsloe and AO.com CEO and Founder John Roberts
Still in lockdown limbo, we use the internet to speak with two guests from the beauty and electricals sectors.
First up is Aaron Winsloe...